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Yes, They’re That Pretty in Real Life

  • How do I change the refill?
  • Where can I buy refills for my pens?
  • Can I get a different style of ink cartridge for my free refill?
  • How do I get a replacement for a damaged or defective pen?
  • The refill sticks out of the pen when it is closed.
  • What is the PenGems Pen Hospital and how does it work?
  • Can I return my pen for exchange it for another color?
  • How many different designs are there?
  • How do I open and close my pen?
  • How can I find out the name of a specific product?

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